Below is a list of common
questions related to hotel reservations. If you have any other questions
please do not hesitate to contact us by email sales@advertising-online.net
- I've made an online booking but haven't received any
confirmation. What should I do ?
Normally our email confirmation should arrive in your
Inbox within a matter of minutes. If you haven't received an email
confirmation of your reservation it is normally because you entered
a invalid email address. Email us your booking details and we
will forward your booking details to your valid email address.
- I submitted my credit card details online. Will my charge
be charged immediately ?
Each hotel has its own policy on how your credit card will be
charged. Please refer to each hotels terms and conditions with
regards payment for your accommodation.
- Are my credit card details secure ?
All data that you provide us is transmitted in a secure
environment. The credit card information entered is used for either
one-time validation or will be charged in full depending on the
hotels' payment policy.
- How do I find a hotel's telephone number ?
On confirmation of your reservation we will email you the hotel's
full postal address and telephone number.
- How do can I make a reservation if I do not have a credit
card?
Reservations can only be confirmed with a valid credit card.
- Can I leave my luggage at the hotel?
In most cases, all hotels will allow you to leave your luggage
at the hotel reception until your room is ready.
- Do we have to pay a booking fee ?
No. Our service is provided FREE of charge.
- Can I make a reservation for today ?
Yes. A large majority of our hotel's can be reserved
for same day check-in.
- Is it OK for us to arrive late at the hotel?
All bookings are guaranteed for late arrival. However
on confirmation of your reservation, we recommend you contact
the hotel should your arrival be late in the evening.
- What is included in the hotel room rate ?
When completing your online reservation, you will be
shown a complete price breakdown as to what is included in the
room rate.
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