Below is the list of most common frequently asked questions relating to the The Shaftesbury Kensington, in London.

If you have a question which is not listed please email shaftesbury-kensington@luxury-london-hotels.co.uk and we will answer your question.

1. At what time can we check-in and out?
   Check-in: after 2pm.
   Check-out: before midday.
   
   
2. Is the price per room or per person?
   Our prices are per room per night.
   
   
3. Is there a TV in the rooms ?
   Yes there is a TV in each room.
   
   
4. Is there a swimming pool?
   No.
   
   
5. Which is the nearest airport?
   London City.
   
   
6. Do you have a pickup or shuttle service from and to the airport?
   No, but we can arrange for cars or limousines as required.
   
   
7. Which is the nearest underground / subway stop?
   Earl's Court is the nearest tube station.
   
   
8. Does the hotel offer Internet access?
   Yes.
   
   
9. Are pets welcome at the hotel?
   No.